SEAMOR strives to provide the best prices possible on spirulina and nutritional supplements to users buying from our Website or third-party websites. However, SEAMOR does not guarantee that the price will be the lowest in the city, region, or geography. Prices and availability are subject to change without notice or any consequential liability on SEAMOR.

SEAMOR has multiple vendors and we reserve the right to pass on the orders to any of the vendors for fulfillment.

We don't run promotions that feed consumers to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the client's clear consent. Our promotions accurately represent our services in a realistic and truthful manner.

All spirulina and nutritional supplements on SEAMOR website and third-party Websites are genuine products. We guarantee the condition of the item you buy when you purchase from sellers or from our official website SEAMOR. However, this guarantee is not applicable for manufacturing defects.

Expected delivery time as mentioned on the website may vary from the usual time of delivery.

SEAMOR endeavors to provide accurate products, services, and pricing information, but typographical and other errors may occur. In case products or services listed have an incorrect price or incorrect information due to an error in pricing or product or packaging, SEAMOR may either contact the User for instructions or cancel the User's order and will notify the User about such cancellation. SEAMOR shall have the right to modify the price of a product or service any time, without any prior information.

SEAMOR may likewise require additional confirmations or information prior to accepting any order request. SEAMOR will contact the User if all or any portion of User's order is cancelled or if additional information is required to accept the User's order. If the order is cancelled afier the credit card or Debit card has been charged, the said amount will be reversed back in the User's account according to the terms and conditions of the bank.

USERS RESTRICTIONS

You shall not use the Website for any of the following purposes:

●       Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

●       Transmitting material that encourages conduct that constitutes a criminal offense, results in civil liability, or otherwise breaches any relevant laws, regulations, or code of practice.

●       Gaining unauthorized access to other computer/network systems.

●       Interfering with any other person's use or enjoyment of the Website.

●       Breaching any applicable laws.

●       Interfering or disrupting networks or websites connected to the Website.

●       Making, transmitting, or storing electronic copies of materials protected by copyright without the permission of the owner.

DOMESTIC SHIPPING POLICY

We understand the importance of timely delivery for your spirulina and nutritional supplement orders. Our team endeavors to swifily process and dispatch your order within 24-48 hours of receipt, excluding Sundays and Public holidays.

For your convenience, we offer both COD (Cash On Delivery) and PREPAID shipping options. Our standard shipping typically delivers within 3-5 business days. Please be aware that delivery times and methods may vary based on your location.

Shipping within India is entirely free of cost, ensuring no additional charges for delivery across the country.

Upon shipping, you'll receive a confirmation email containing tracking information. Easily track your package's delivery status using this information. If you have any queries, our dedicated customer service team can be reached at [SEAMOR contact number].

We proudly ship both within India and internationally. Rest assured, our commitment to delivering high-quality spirulina and nutritional supplements and exceptional customer service remains unwavering.

Your satisfaction is our priority, and we're dedicated to ensuring a prompt and seamless delivery experience.

1.  What would happen in case the product/package is damaged?

In case of receiving damaged spirulina or supplement products, we're committed to promptly replacing the product. For our records and to ensure proper handling, we kindly request customers to record an opening video displaying the damaged supplement, including the product's batch number and the packaging received.

Please understand that any necessary actions will be taken afier verifying the authenticity of the provided video. Our aim is to maintain transparency and swifily resolve any issues concerning damaged products.

Your cooperation in providing the necessary details will assist us in facilitating a quick resolution to ensure your satisfaction with our service and products. Thank you for your understanding and assistance.

2.  What would happen if the client wants to cancel the order once it's already shipped? What would happen to prepaid order refunds?

Customers are kindly requested to contact our customer support team at [SEAMOR contact number] to initiate the cancellation process. Upon confirmation, the product will be returned to us (RTO - Return to Origin). Refunds will be processed only upon receipt of the returned product. Once received, refunds will be initiated, and clients can expect to receive the refund within 3 to 4 working days.

Your cooperation and communication with our customer support team are essential for a smooth and timely refund process.

3.  What would happen if a client wants to cancel once the product is delivered? What would happen to prepaid order refunds?

If a client wishes to cancel a received product, they must notify us within 3 days of receiving the order. Refunds will be initiated only upon the product being picked up or couriered back to us.

For COD (Cash On Delivery) orders, clients are required to provide their account details for the refund process. For prepaid orders, refunds will be credited back to the original payment method used by the consignee.

4.  What would happen if client says it's not delivered but our system says it's delivered? In case of pre-paid orders how would we manage refund?

Upon receiving notification from the client within 3 days of delivery, we will initiate a ticket with our courier partners for investigation. Please note that the investigation process by our courier partners typically takes 6 to 10 days. Following their investigation, a decision regarding the matter will be made.

Your patience during this investigative period is appreciated, as we aim to ensure a fair and thorough assessment of the situation.

DELIVERY DATES

Consumers will be provided with an expected ship date upon order. This date constitutes a good faith estimate and is not binding SEAMOR. SEAMOR is not liable for losses, damages, or penalties as a result of any delay in shipping ordered Product.

RISK OF LOSS

Risk of loss or damage to the Products shall pass to the shipping partner/logistic company. Destruction of, or damage to, the Products following delivery to the logistics company at the shipping point shall not in any way affect the liability of the user or us to pay the purchase price.